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Shipping and Return Policy

Shipping and Handling

We usually ship out your packages within 2 business days after receiving the cleared payments. Most of the time, we ship out your packages same day or next business day. We process 1-Day Shipping, 1-2 Day ExpUS, 2-Day Shipping, 3-Day Shipping, 3-5 Day ExpCanada, Expedited Canada, and Expedited US orders with higher priority. We ship your packages from our warehouse in Phoenix Arizona using Fedex, UPS and USPS services.

. All listed shipping times are only applicable to business days (which excludes weekends and major holidays).
. Order processing ends every day at 3:30PM Arizona time. All orders placed after that time will not be processed until the next business day (this includes same-day shipping).
. 1-2 day ExpUS shipping may take an extra business day to deliver to HI, AK, or other US territories.
. For US 48 State Saver shipping, it takes up to 4 business days to process your orders. Then it takes about 4-10 business days to deliver;
. Saturday Delivery is not applicable for Saturdays that fall on major holidays.
. For local pickup (Phoenix, AZ), we will email you pickup time and address when your orders are ready.

Due to weather conditions, some packages may be delayed, if your package is delayed due to "adverse weather conditions" Just Artifacts will not be held liable for the shipping charges. We are not able to control the winter weather conditions so please be aware of adverse conditions.

Return Policy

. Merchandise must be unused and returned within 30 days.
. The customers are responsible for return shipping and shipping cost is not refundable.
. For exchange, the customers are responsible for re-shipping fee.
. Returned items must be sent to the Return Address on the receipt or below address.
. For free shipping packages, we charge 15% restocking fee.
. Please mail your packages with tracking services.

Return address:
Just Artifacts LLC
725 W Alameda Dr, Unit 1
Tempe, AZ 85282